Bethesda, Maryland, December 25, 2025
Total Wine & More has announced the appointment of Ryan Ross as its new CEO, effective January 12, 2026. With over 25 years of retail experience, including leadership roles at prestigious companies, Ross is set to drive growth and enhance customer experience at Total Wine & More. His leadership is expected to foster innovation and support local businesses in Maryland, contributing positively to the vibrant business community.
Ryan Ross Appointed CEO of Total Wine & More
New Leadership Signals Growth for Total Wine & More
Bethesda, Maryland – Total Wine & More, the nation’s largest independent retailer of fine wine, spirits, and beer, has announced the appointment of Ryan Ross as its new Chief Executive Officer, effective January 12, 2026. Ross brings over 25 years of experience in retail, e-commerce, and lifestyle brands to the role, which bodes well for the company’s ongoing expansion and commitment to excellence.
Local businesses in Maryland have shown remarkable resilience, and the appointment of industry veterans like Ross underscores the vibrant entrepreneurial spirit often seen in Baltimore’s business community. The leadership transition at Total Wine & More, a significant player in the beverage retail sector, reflects a broader trend of private investment and innovative leadership driving economic growth.
Leadership Background
Prior to joining Total Wine & More, Ross served as President of Neiman Marcus Brand and Head of NMG Customer Insights. He has also held leadership positions at Williams Sonoma and HSN, where he was recognized for driving growth, enhancing customer experience, and building high-performing teams. His extensive background in these sectors positions him well to enhance Total Wine & More’s standing within the competitive retail landscape.
Company’s Growth and Expansion
Founded in 1991, Total Wine & More has grown to operate over 280 stores across 30 states. The company is known for its extensive selection of wines, spirits, and beers, and is committed to offering the industry’s best in price, selection, and service. Ross’s leadership is anticipated to contribute significantly to the company’s ongoing growth and innovation over the coming years.
Statement from Company Owners
David Trone and Robert Trone, owners of Total Wine & More, expressed confidence in Ross’s leadership. They believe that his innovative mindset will not only maintain but also enhance the company’s commitment to customer service and satisfaction.
Ross’s Vision for the Future
Ross shared enthusiasm about joining Total Wine & More, emphasizing the importance of honoring the company’s established culture while introducing a customer-centric approach. His goal is to build high-performing teams and guide Total Wine & More into its next era of growth, which promises to positively influence Maryland’s business ecosystem.
Supporting Local Businesses
The ongoing success of Total Wine & More reflects the importance of supporting local businesses and embracing innovative leadership. As leaders like Ross step into pivotal roles within established companies, they bring new ideas and perspectives that can spur economic vitality in local communities, including Baltimore. The commitment to staying customer-focused and offering unmatched value is crucial as the state economy continues to evolve.
Key Takeaways
The appointment of Ryan Ross as CEO of Total Wine & More marks a significant step forward for both the company and the local economy. With a focus on leadership, innovation, and exceptional customer service, Total Wine & More is poised for continued success. Engaging with and supporting such businesses is vital for anyone interested in the economic future of our community.
Frequently Asked Questions (FAQ)
Who is Ryan Ross?
Ryan Ross is a retail veteran with over 25 years of experience in retail, e-commerce, and lifestyle brands. He has previously served as President of Neiman Marcus Brand and Head of NMG Customer Insights, and held leadership roles at Williams Sonoma and HSN.
What is Total Wine & More?
Total Wine & More is the nation’s largest independent retailer of fine wine, spirits, and beer, operating over 280 stores across 30 states. The company offers a vast selection of products and is committed to providing the best in price, selection, and service.
When will Ryan Ross start as CEO?
Ryan Ross is set to begin his role as Chief Executive Officer of Total Wine & More on January 12, 2026.
What is Total Wine & More’s mission?
Total Wine & More’s mission is to connect people through joyful experiences by delivering unmatched value and knowledge to every customer.
How many stores does Total Wine & More operate?
As of now, Total Wine & More operates over 280 stores across 30 states.
Key Features of Total Wine & More
| Feature | Description |
|---|---|
| Product Selection | Over 280 stores across 30 states offering a vast selection of wines, spirits, and beers. |
| Customer Commitment | Dedicated to providing the best in price, selection, and service to customers. |
| Mission | Connecting people through joyful experiences by delivering unmatched value and knowledge to every customer. |
| Leadership | Led by David Trone and Robert Trone, with Ryan Ross set to begin as CEO on January 12, 2026. |
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