News Summary
The Maryland Office of the Comptroller will relocate its Baltimore County branch from Towson to Windsor Mill in October 2025. This move is intended to improve accessibility and visibility for taxpayers, providing better services, including walk-in assistance for tax-related inquiries. The new site will feature ground-floor access, ample parking, and nearby transit options. While the Towson office will close on October 14, the Windsor Mill branch is set to open on October 20, aiming to enhance the overall taxpayer experience in the region.
Baltimore County, Maryland — The Maryland Office of the Comptroller is scheduled to relocate its Baltimore County branch from Towson to Windsor Mill in October 2025. This move is part of a strategic effort to enhance service accessibility and visibility for area taxpayers.
Key Details of the Relocation
The Towson-based office will close on Tuesday, October 14, 2025. The new Windsor Mill location is set to open on Monday, October 20, 2025, at 3104 Lord Baltimore Drive, Suite 100. The move aims to improve customer experience by providing ground-floor access, ample free parking, and convenient transit options, including proximity to I-695 and MTA bus routes.
Purpose and Rationale
Comptroller Brooke E. Lierman highlighted that the relocation is part of a broader initiative to better serve Maryland residents. The new site is expected to provide easier access and increased visibility for taxpayers seeking assistance related to tax questions, forms, and other services.
Services at the Windsor Mill Office
The Windsor Mill branch will offer walk-in assistance for several core services, including:
- Access to Maryland state tax forms and booklets
- Answering general tax questions
- Accepting completed Maryland tax returns and requested documents
- Issuing additional International Fuel Tax Agreement (IFTA) decals to carriers in good standing and new carriers with approved applications
- Providing certified copies of previously filed Maryland tax returns with valid identification
Other services will require appointments scheduled online through the Maryland Comptroller’s website. This approach aims to streamline service delivery and manage customer flow efficiently.
Transition Period and Temporary Assistance Options
Between October 15 and October 19, 2025, during the transition, taxpayers in need of assistance can visit any of the Maryland Office of the Comptroller’s 10 other branch offices. Additionally, virtual appointments can be scheduled to ensure continued support during the move.
Impact on Taxpayers
Historically, the Towson office assisted over 10,554 taxpayers last fiscal year, providing a range of services such as tax preparation, payment plans, MVA certifications, and bilingual assistance for Spanish speakers. The relocation is expected to expand accessibility and improve the overall taxpayer experience in the Baltimore County area.
Additional Context
This move reflects ongoing efforts by the Maryland Office of the Comptroller to modernize its facilities and optimize service delivery. The new Windsor Mill site is strategically located to serve residents more effectively and accommodate future growth in demand for services.
Deeper Dive: News & Info About This Topic
HERE Resources
Maryland Office of the Comptroller Relocates Towson Branch
Additional Resources
- CBS News: Comptroller’s Office Relocating Baltimore County Branch
- Wikipedia: Maryland Office of the Comptroller
- Nottingham MD: Maryland Comptroller Relocating Baltimore County Office
- Google Search: Maryland Tax Services
- The Daily Record: MD Comptroller to Relocate Baltimore County Branch Office
- Encyclopedia Britannica: Maryland
- Southern Maryland Chronicle: Comptroller Franchot Stops Returns from 20 More Tax Preparers
- Google News: Maryland Comptroller Branch Office
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